Website Terms and Conditions

This website is owned and operated by Balkan Pro Travel as a company registered in Bulgaria at 24 Cyril and Methodius str., Dobrich 9300, (company number 202469226, Tour Operator and Travel Agent Licence PK-01-7089, issued by the Ministry of Tourism in Bulgaria).

Please ensure that you review all of the following sections of our Website Terms and Conditions carefully before using our Website – your use of and access to any page or part of our Website indicates that you agree to comply with and be bound by all of these terms and conditions.

Authorised Use

You may only use this Website:
• for your own personal, non-commercial use (which will at all times be reasonable and not abusive); or • to obtain information on, check the suitability and availability of our products and services; or
• for purposes legitimately connected with purchasing our products and services; or
• to access or retrieve your travel information and/or booking data, manage your preferences or to get into contact with us about your bookings or travel arrangements; or
• submit and share your views, reviews and comments on our products and services.

Non-Authorised Use
You agree that you shall not:

• You are not allowed to, distribute, alter or tamper with in any way or use any material contained in this Website except that you may print off any individual page for your own personal use; or

• use this Website in any way that interferes with or affects the performance of the Website or our systems or which interferes in any way with other users use of the Website; or

• gain, or attempt to gain, any unauthorised access to our Website, our other systems and/or to the personal data, information or booking data of other users and customers; or

• make any unauthorised, false or fraudulent reservation on this Website.

If you wish to include a link to our Website, unless you have our written permission, you may only do so to our homepage.

Account Set-up
When you make a booking with us an account will be created for you. If you do not have a booking with us you can register for an account by providing your name and email address and creating a password. If you make a booking with us after you have registered for an account you will be able to view that booking in your account as long as you use the same email address you registered with when you make your booking. You are responsible for keeping your password safe and secure and for all activities that take place on your account.

Normally when you purchase our products and/or services and book travel arrangements on this Website your agreement is with Balkan Pro Travel.

See our Booking Terms and Conditions for the terms and conditions relevant to the purchase of travel products and holidays from us.

In addition, when you book any products or services from us, you will do so subject to these Website Terms and Conditions and our Booking Terms and Conditions .

All details provided by you or collected when you use this Website will be used and held by us in accordance with our Data Protection Policy.

Updates and Changes
We may remove or make changes to the products, information, content, materials, tools and features on this Website at any time without liability and without notice to you. We may also change or modify all of any parts of our Terms and Conditions at any time and such changes or modifications shall be effective immediately upon their publication. You should review these regularly to ensure you are familiar with the most up to date version.

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied by statute, custom or usage relating to the information contained in this Website and we shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this Website.

Governing Law
This Website has been designed for use within Bulgaria. By accessing this Website you are agreeing that the Courts of Bulgaria will deal with any disputes which may arise between you and us, and that Bulgarian law shall be the applicable law.

Last updated: December 2021 © BalkanProTravel 2021